How to Cancel Order on Aliexpress

(Quick & Easy Steps) How to Cancel Order on Aliexpress Effortlessly

Hello Folks! If you are looking to cancel an order on AliExpress, you’ve come to the right place.

In this comprehensive blog article, I will guide you on how to cancel orders on AliExpress using various devices. 

The steps provided are simple and straightforward, so make sure to read the entire article to avoid any mistakes.

 Let’s get started!

How to Cancel Order on Aliexpress Online 

  1. Go to the AliExpress website and log into your account.
  2. Click on “My Orders” at the top to access your order history.
  3. Find the order you want to cancel and click “Cancel Order” next to the order details.
  4. Select a cancellation reason, like “I no longer want this item” or “I found a better price elsewhere.”
  5. Once submitted, the seller must approve the cancellation; shipped items may not be canceled.
  6. Upon seller approval, expect a refund to your original payment method, taking up to 20 business days.
  7. If the seller doesn’t respond promptly, the order will auto-cancel, and you’ll receive a refund.
  8. For platform issues, contact AliExpress customer service through the “Contact Us” page.
  9. Submit a request with order details and the reason for cancellation.
  10. Customer service will respond promptly.

How to Cancel Order on Aliexpress Before Shipping

Canceling an order before shipping is not possible on AliExpress. If you wish to cancel the order, you will need to wait until it is dispatched to your address, and then follow our comprehensive guide on how to cancel an order on AliExpress.

How to cancel Aliexpress Order on Mobile Phone App

  1. Open your AliExpress app.
  2. Ensure you’re logged into your account.
  3. Tap the account icon at the bottom.
  4. Select “Your Orders.
  5. Find and tap on the order you want to cancel to view details.
  6. Tap “Cancel Order” and choose the cancellation reason.
  7. Submit to confirm the cancellation request.

Wait for Confirmation:

  1. Wait for the seller to confirm the cancellation.
  2. If approved, you’ll receive a refund.
  3. If not confirmed within a few days, open a dispute with AliExpress for a refund.

How to Cancel Order Aliexpress Before Payment

  1. Go to AliExpress’s official website.
  2. Log in using your AliExpress account credentials.
  3. Navigate to your orders section.
  4. Find the specific order you want to cancel.
  5. Choose the “Cancel Order” option for the selected order.
  6. AliExpress will await payment verification before initiating the refund process.
  7. Confirmation messages regarding the cancellation will be sent to your registered email address.

By following these steps, you can easily cancel an order on AliExpress.

How to cancel Order on Aliexpress after payment

  • Open your Order List.
  • Navigate to the specific order you wish to cancel and click on “Cancel order.
  • You will be redirected to the refund page.
  • From the Refund Information drop-down box, choose your cancellation reason.
  • Click on “Submit.”

How to cancel Order awaiting payment on Aliexpress 

  • Visit AliExpress’s official website and log in to your account.
  • If your order is “awaiting shipment,” contact the vendor to seek approval for cancellation.
  • Navigate to your purchases tab after obtaining approval.
  • Locate the order and click “Cancel Order.”
  • Select a reason for cancellation and submit the request.
  • Upon successful cancellation, receive an email confirmation.
  • The refunded amount will be returned to the original payment method.

How to cancel Order on Aliexpress after shipping

  • Once the status is “The vendor has delivered your order,” cancellation is not possible.
  • However, you can still reject/return the items upon delivery; follow the steps.
  • Allow the dispatched order to reach your address first.
  • Visit after the order has been shipped and log in.
  • Select the order you want to return from the purchases tab and initiate the return process.
  • Upon return to the vendor’s warehouse, a refund will be issued to the original payment source.

Note: Cancelling after dispatch isn’t feasible, but you can return items by following the provided steps for a refund.


I hope this comprehensive tutorial has been beneficial for you. If you found it helpful, please don’t forget to share this article with your friends and family. If you still encounter any issues with the order cancellation process on AliExpress, feel free to reach out to us or leave a comment in the comment box. Thank you so much for reading this article.

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